We provide legal services for e-commerce businesses in Wrocław at CMM-KP Law Firm, located at Plac Wolności 7/407. If you would like to learn how we can support your online store or sales platform, call us at +48 790 40 92 60 or email kancelaria@cmm-kp.pl — we respond quickly and clearly, without unnecessary legal jargon.
Legal services for e-commerce include comprehensive support for businesses operating online — from drafting terms and conditions and GDPR-compliant privacy policies, through reviewing contracts with suppliers and advertising partners, to assistance in customer disputes and ongoing support in consumer and tax law matters. Our services can be provided as one-off legal support or as ongoing legal assistance under a subscription-based model.
By working with our law firm, you gain access to legal support that directly addresses the real challenges of online sales. We advise on drafting terms and conditions and legal policies that comply with applicable regulations, ensure compliance with GDPR and electronic services regulations, and represent your company in the event of disputes with customers or supervisory authorities.
We prepare contracts with payment service providers, logistics companies, and advertising partners. If your business operates internationally, we also draft documentation in English, taking into account EU and cross-border regulations. We support our clients in crisis situations — chargebacks, negative reviews, unfounded complaints — we know how to respond effectively and protect your brand.
E-commerce businesses operate in a fast-changing environment shaped by legal, technological, and marketing developments. They need a legal partner who understands the specifics of online commerce and can ensure legal security in compliance with both Polish and European regulations.
Our law firm supports online store owners, marketplace platforms, and digital service providers — from startups to established brands — by delivering documentation tailored to their business models and providing practical legal support in high-risk situations.
Our services are dedicated to entrepreneurs who conduct commercial activities online and require tailored legal support. We work with:
owners of online stores (B2C and B2B),
sellers on platforms such as Allegro, Amazon, and Etsy,
operators of marketplace and SaaS platforms,
businesses operating under a dropshipping model,
stores offering digital products, subscriptions, and recurring services,
startups developing e-commerce solutions or sales applications.
Ongoing or ad hoc legal support for your e-commerce business — depending on its scale and current needs.
Drafting and reviewing contracts with suppliers, payment service providers, advertising agencies, and influencers.
Preparation of terms and conditions, privacy and cookie policies, GDPR clauses, and legal documentation for newsletters and promotional campaigns.
Effective responses to disputes, chargebacks, and complaints — including representation in dealings with customers and supervisory authorities.
Adapting your business operations to the requirements of consumer protection law, GDPR, and EU regulations (including the Digital Services Act – DSA).
Legal assistance with business expansion, new sales channels, marketplace integrations, and the ongoing development of your online store.
Online stores, B2B platforms, and sales applications — every form of online business requires carefully planned legal documentation and proactive risk management. Our law firm understands the realities of the e-commerce industry: fast-paced operations, automation, public exposure to reviews, and complex consumer protection regulations. We tailor our legal support to how your business actually works — not to rigid, one-size-fits-all solutions.
If you are launching new products, working with external partners, or developing a marketplace platform, we prepare legal documentation that protects you in the event of disputes or operational challenges. If your business operates internationally, we ensure compliance with EU regulations and the requirements of foreign payment providers and marketplace operators.
We offer both one-off legal assistance (such as drafting terms and conditions or reviewing contracts) and ongoing legal support for e-commerce businesses under a subscription-based model. With a subscription, you gain unlimited access to legal consultations, priority response times, continuity of support, and the confidence that your store’s legal security is being actively monitored.
This cooperation model saves time, simplifies processes, and allows e-commerce business owners to focus on what truly matters — growth, sales, and scaling their business.
We begin our cooperation with a conversation — to understand your business model, sales channels, tools you use, and potential risk areas. We review your existing documentation, such as terms and conditions, policies, and contracts, or prepare all required documents from scratch if needed.
If you work with international suppliers, operate under a dropshipping model, or are developing a sales application, we ensure full legal compliance at every stage.
You receive a tailored scope of services along with transparent pricing — with no hidden costs.
As part of ongoing cooperation, you can contact us by email or phone whenever needed — and we respond. We work flexibly while maintaining the professional standards expected of a law firm.
Yes. Terms and conditions are a mandatory legal document for every online store offering products or services to consumers — regardless of the size or industry of the business. They should include, among other things, rules for placing orders, available payment methods, the complaints procedure, and information on the right of withdrawal from the contract. Missing or incorrectly drafted terms may result in liability before consumer protection authorities or claims from customers.
We do not recommend this. Every online store operates under a different business model — with different payment methods, delivery options, discount policies, and customer segments. Copying terms and conditions may infringe copyright, but more importantly, it does not protect your legal interests. We draft terms and conditions individually, based on an analysis of how your e-commerce business actually operates.
Yes. GDPR applies to every business that processes personal data — regardless of its size. Even if you run a sole proprietorship and ship orders from your home, you are still required to have a privacy policy in place and to implement basic data protection procedures.
Failure to comply with GDPR and data protection regulations may result in:
administrative fines imposed by data protection authorities,
civil claims brought by customers,
loss of online reputation.
Yes. We support online stores in dispute situations — both with customers and payment service providers. We assist in preparing responses to complaints, analysing the grounds for chargebacks, and representing business owners if a customer files a lawsuit or submits a complaint to consumer protection authorities.
Yes. The law allows contracts to be concluded remotely — including electronically, for example by using a checkbox during the order process. However, it is essential that the contract terms (terms and conditions) are clear, accessible before the transaction is completed, and compliant with consumer protection regulations. This is why properly structured legal documentation is so important for an online store.
Yes. We also support entrepreneurs selling on marketplace platforms. We help draft documentation governing relationships with buyers, protect sellers’ interests, analyse risks arising from platform regulations, and advise on how to conduct sales in a legally compliant way — without compromising conversion rates.
Absolutely. We support online stores operating under a dropshipping model — both those selling through their own platforms and those integrated with wholesalers. We assist with drafting supplier agreements, analysing liability towards consumers, and preparing legally compliant terms and conditions. We also advise on data protection obligations related to the transfer of customer data to wholesalers.
Yes. We provide legal advice both for day-to-day operations and business development. We assist with implementing new terms and conditions or updating existing ones — for example when introducing subscriptions, digital products, or online services. We also review product labels, informational content, mandatory consumer disclosures, and promotional terms.
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